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Response from abrosious, Public Relations Manager at JACK Cleveland Casino Responded Dec 21, 2020 Hi Eli, would you mind sending an email to JCL-SocialMedia@jackentertainment.com with more details about your visit, as well as your contact information? So glad to be able to go to JACK Cincinnati Casino since reopening due to COVID-19. Social distancing practiced, with some slot machines disabled for distancing, masks work by guests and team members, workers making sure slot machines, restrooms, sinks, etc. Being sanitized on a regular basis. Now Introducing Virtual Players Card. For a contactless experience use JACK Entertainment’s Mobile App as your ClubJACK rewards card. Use Bluetooth to connect to any game on the casino floor, including table games, to track your play without having to insert a physical card. All JACK Cincinnati Casino chips must be redeemed for cash at the casino cage by Thursday, February 4, 2021 by 11:59PM. Link to Due to the Governor’s Curfew Order, restaurant hours and promotions are subject to change. JACK Entertainment in October 2019 announced an $843 million sale/leaseback deal with VICI Properties real estate trust for JACK’s downtown Cleveland casino and suburban Thistledown Racino.
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© Joshua Gunter, cleveland.com/Joshua Gunter, cleveland.com/cleveland.com/TNS JACK Cleveland Casino is ready to reopen its doors Friday morning at 6am, with new safety protocols in place to protect guests from the coronavirus. Among many changes, slots have been moved apart, or machines have be turned off where moving them is not an option. Table games are limited to fewer players. Cleaning will be done throughout the day and the bars and buffet are still closed. Drinks can still be ordered and delivered to you.CLEVELAND, Ohio — JACK Cleveland Casino and Thistledown Racino will re-open Friday at 6 a.m., resuming 24-hour operations. But guests should expect to see major changes in the way operations are run to protect against the coronavirus.
The game floor has been reconfigured to allow for social distancing. Machines have been moved or disabled to provide at least a 6-foot distance between players.
Capacity at table games has been limited and floor markings have been added to ensure spectators leave an appropriate distance. Table game players are required to wear masks. For guests that did not bring a mask that adheres to CDC guidelines, the casino will provide them free of charge. Employees will be required to wear masks at all times.
© Joshua Gunter, cleveland.com/Joshua Gunter, cleveland.com/cleveland.com/TNS JACK Cleveland Casino is ready to reopen its doors Friday morning at 6am, with new safety protocols in place to protect guests from the coronavirus. Among many changes, slots have been moved apart, or machines have be turned off where moving them is not an option. Table games are limited to fewer players. Cleaning will be done throughout the day and the bars and buffet are still closed. Drinks can still be ordered and delivered to you.In addition to fewer operational machines, a 50 percent capacity limit will be in place at both establishments.
Although many of the casinos’ attractions will be open, valet, coat check, poker, buffet, live events and retail will not be operating until further notice.
For guests hoping to eat and drink while at the casino, those options will still be available but in limited capacity. All casino bars will be closed, however drink service will be provided by cocktail servers throughout the space.
© Joshua Gunter, cleveland.com/Joshua Gunter, cleveland.com/cleveland.com/TNS JACK Cleveland Casino is ready to reopen its doors Friday morning at 6am, with new safety protocols in place to protect guests from the coronavirus. Among many changes, slots have been moved apart, or machines have be turned off where moving them is not an option. Table games are limited to fewer players. Cleaning will be done throughout the day and the bars and buffet are still closed. Drinks can still be ordered and delivered to you.At JACK Cleveland Casino, Nonna Pazza and STACK’D will be open with reconfigured seating. The space will be limited to 30 minutes per guest to give team members time to disinfect.
Sanitization of high-touch areas will happen throughout the day with hospital-grade cleaning supplies. Hand sanitizer and wipes will be available for guests.
More information on JACK Entertainment’s coronavirus safety measures can be found online.
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